I confirm...we bought a kitchen from them last year when I was pregnant, they believe in hard sale policy and do not care about extorping people. The kitchen is not worth half of what we had to pay, we had lots of issues and all they respond if you complain is "you signed the plan". It ended up by being very poorly designed and we have not got the extra storage space we needed....Better going elsewhere for a kitchen...I believe it will be the same with Dolphin Bathrooms and their bedrooms too. WATCH OUT! RUN away as soon as you see them!