I've never had a problem with the NHS - always got stuff done when needed - I waited 4 months for my first carpal tunnel op and 15 weeks from my second.

we've fantastic service from the paediatric (sp?) dept at our hospital - whatever we want we get for Alastair - we only have to phone and we can speak to a registrar ot the consultant will phone us within 48 hours for any query, If he does get taken ill we call the registrar and we get admitted direct to the medical ward and don't have to bother with casualty.