yeah its the name of an electrical store in Canterbury. They are a total joke. Still havent received my t.v. which was sent for repair last June. Even though we have taken out the extended guarantee, they refuse to replace it. They even dropped the t.v. and smashed the outer covering! My dad is fed up with it all. He rang the insurance company but even they dont want to know. They say its Baratts problem. Thats customer service for you!

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