:evil: We bought a kitchen from them and then it turn out to be that someone who came to us to measure everything measured everything wrong and it wouldn't fit in there and they started to change everything and after all the changes it looked nothing like the one we bought and ugly at all and it had funny gaps so we certainly said that we want our money back cos it's rubish and they said that then they will take 10% of the cost for themselves (nobody knows why and what for - as we even didn't have any kitchen yet!) and you can imagine 10% of 16K is quite a lot of money! Plus it says in their turms and conditions that they have to give us full amount of money back! now we sent them a nasty letter and waiting for reply! And lucky for us we bought it with barclaycard and Barclays said that they will fight them if they will not want to give us our money back! At the end of the day it wasn't our fault that their disigner measured everything wrong!
P.S they are brilliant in selling only when it comes to other way round that's when the problems appear!